Shipping carrier ?
How is shipping determined and what does it cost?
We charge $4.99 for the first item+ $1.8 per each additional product added to that order shipped domestic and $7.50 for the first item + $3 per each additional product to the rest of the world.
How long does I receive my order?
On average, merchandise is produced and shipped from our facility 1-3 business days after purchase. Standard shipping/transit times apply (1-6 days for domestic and 7-20 days for international).
How can I check the status of my order ?
After placed an order, you will receive a confirmation email and your order will be put into production.
When your order already to ship out, you will receive an email with the tracking number.
Why the tracking number say my package has been delivered but I haven’t received my order ?
Most likely due to an undeliverable address.
We typically do not accept returns, exchange, refund due to user typed wrong address.
What is your replacement/return policy?
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns, exchange, refund due to user error such as incorrect selection of sizes, designs, colors, etc.
Your item is eligible for exchange,return, refund if at least one cases listed below happens:
+ Lost in transit.
+ The printed image is faded.
+ The printed image is off center.
+ Delivered wrong item.
+ Damaged due to delivery…
+ The order is not in the right size, color or style compared to the original order.
+ Other mistakes caused by us…
If the product you received has any of the above issues, please contact us via email with pictures of errors and your order number. We will create a replacement order, exchange or refund.